Angel Contreras, V399 Home Buyer
The developer exceeded my expectations, the finished product looks even better than expected, the design and furniture on the roof top along with the view, is breathtaking, and the customer service from all the personnel involved in the process, has been A++, Great job Sarah for the timely and professional reply to my emails, the same goes for Lee and Nadia.
I would not hesitate to recommend Operadora HEVA to my friends and relatives.
One thing I must mention, the bump on the ramp from parking level one to parking level two, will be a problem for low sedan vehicles.
What can I say about the V399 project…
Let´s begin with the Apple Gate agents:
- Sarah, you made us feel special and we always felt the honesty and we recognize all the work you did to address all of our concerns.
- We met all of the members of Apple Gate, and became friends with them; so easy with beautiful people.
- Had we concerns, talking to an agent, we could very well see they cared and they were on the phone immediately to deal with the matter.
- Even with concerns not regarding the building, they got out of their way to please us.
What about the project:
- We saw the progress of the works, in person and when we got back to Canada, from pictures sent by Sarah and Susanna.
- When we finally got our unit delivered, we were overwhelmed and our expectations were surpassed.
- In our two months staying in the unit, we received lots of friends and family and their reaction was the same; simply WOWWWWW…
And the constructor?
- We like the way they work
- We like their work
- We had inquired on previous project (Vistas) and they were very well recommended.
- All and all, knowing the tourists concerns about investing in Mexico, we can absolutely and irrevocably reassure people about HEVA. If this is part of your concern, forget it… and make a move.
Nicole Carr, V399 Home Buyer
The property is beautiful. The upstairs terrace is amazing. I got a million dollar view without paying a million. I love the heated pool and wifi on the terrace. Wifi in the lobby is also great.
I’ve had numerous construction issues but the staff has always been very prompt and pleasant. This is my first time in dealing with new construction, so I have since found out from friends that these construction issues can happen anywhere. Carlos is well known in Vallarta for his quality work, so I’m sure that all of the issues will be worked out.
Normand And Francine Prieur, Montréal, Québec Canada
We have met Sarah thru a mutual friend. At first contact, we immediately knew we were dealing with an honest and very care taking person; we never regretted and feel blessed to have encountered such a person.
We bought from her at distance and before the project actually started. We had a bunch of questions for her and did flood her with numerous e-mails from Montréal. She always took time to answer us with plenty of details, and some times, the e-mails were redacted in French, English and Spanish; t´was quite a feat.
So to all who come and ask us about recommending someone to deal with, of course the question doesn´t arise; our experience tells us, Sarah is the best…
Thanks for having made our dream come thru.
Daniel Kozlow - Palm Harbor, Florida, USA
I had purchased a great property from Sarah before, and never met someone who paid greater attention to detail and answering questions and emails. She was always available and always sought out answers to questions I needed before I bought. The closing therefore was a breeze, because Sarah only works with top closing agents. Sarah has a unique knack for truly learning what her clients like, which is why it wasn’t surprising I bought a second condo from her within months of the first purchase. I would strongly recommend her as a dedicated, detail-oriented professional.
Antonio Cabrera - San Jose, California, USA
You can always tell a great real estate agent when she helps you avoid making the mistake of buying the wrong property. I had my heart set on an ocean view beachfront penthouse in another building, and Sarah “just wanted to show me something different” before i closed the penthouse deal. She saved me from buying a great place, by showing me someplace much nicer with a better view and a far better rental property. She is a pleasure to work with, and never pressures you, and always answers all your questions before you buy.
Randy Burge - Seattle, Washington, USA
When I was ready to seriously look at purchasing a condo in Puerto Vallarta, I didn’t know anybody in the real estate business in the region. I spoke to a number of real estate agents and had a very good first impression of Sarah. That turned out the be an accurate impression, as she spent 3 days with me making initial visits to about 25 different properties and second visits to 5 properties. She had a great ability to ask the right questions of me to make sure that we only visited properties which would be of potential interest. After the first day, she revised the remaining visits based on my feedback from the first day. Once I had made a decision on which unit to purchase, Sarah led me through the entire process. She explained the differences between US and Mexican property purchases and worked with my complicated travel schedule to make sure that everything happened as planned.
I would recommend Sarah to anyone who is looking to purchase property in the Puerto Vallarta area.
Kelly Jacobs - Tempe, Arizona, USA
When I was ready to move on selling my condo, Sarah Elengorn was referred to me by several people in Puerto Vallarta. She has a reputation for getting the job done. When I went to visit her this past August, I was very impressed by her knowledge and business style. She was laid back and very thorough in explaining the many options available. After reviewing some other competitors, I was confident in Sarah’s ability to meet my goals and hired her as my agent. Sarah is organized, resourceful and always follows through promptly. I cannot emphasize the importance of that quality in Mexico! It wasn’t more than a month before Sarah called me with a reasonable offer. She was extremely effective in crafting a deal that worked for both her buyer and seller. We were able to complete the sale of my condo from Arizona…..all without ever having to fly to Mexico! I am delighted with Sarah from start to finish. There were no hidden fees, no surprises. Even after the contract was finalized, Sarah has continued to facilitate the transition for both parties. She has a myriad of contacts and services to offer in assisting her clients. Peace of mind is priceless….and you’ll find that with Sarah!
Susan Wray, Toronto, Canada
Sarah was referred to me as I was interested in either purchasing or renting a condo. She spent a day taking me around Puerto Vallarta looking for options and always within my price range. Upon my return to Toronto after seeing a property that I loved I decided to purchase rather than renting. Sarah began and completed the purchasing process with me in Toronto. She was extremely knowledgeable, efficient, caring and never pressuring me in any way. She guided me through the whole process without a snag. I highly recommend Sarah and would not hesitate to use her services in the future.
Rob Morris And Julie Anne Montagano - Toronto, Ontario Canada
Sarah Elengorn has been my husband’s realtor since he sold his property in the Marina in 2008. Since then, we have used her exclusively to buy two more condominiums in Puerto Vallarta’s south side. Sarah is very knowledgeable of the market here and was highly intuitive in anticipating our real estate needs. My husband is a very demanding purchaser and Sarah was able to surpass his expectations at every phase of the process. She is extremely approachable and was always available to answer our many questions, often after hours. Sarah is the consummate professional, yet she manages to exude calmness and maintain her sense of humour during all levels of the transaction. We feel very strongly that Sarah is the ideal person to represent your interests in Vallarta’s exciting real estate market and we highly recommend her to you.